Privacy Policy

1. Who we are

Ynturn ("we", "us", "our") is an adults-only fictional messaging experience available at www.ynturn.com. You create a Y/N persona, choose a character version and story, and text in private chats powered by AI.

This Privacy Policy explains what information we collect, why we collect it, and the choices you have. By using Ynturn, you agree to this policy.

2. Age requirement

Ynturn is strictly for users 18 years or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete that account and related data.

3. Information we collect

Depending on how you use Ynturn, we may collect:

• Account data: email address, password (stored hashed by our auth provider), optional display name from signup.
• Y/N persona: the name characters should call you, age for the story, optional photo, and the "how you show up" description you write for chats. This is separate from your signup name.
• Conversation data: messages you send, character replies, conversation metadata, and memory summaries used to keep chats coherent.
• Usage and product analytics: approximate AI token usage, request counts, latency, errors, plan status, and similar operational metrics. We use this to run the product and manage AI costs. Admin tooling does not surface full private conversation text by default.
• Payment data: if you subscribe to Ynturn Premium, payments are processed by Stripe. We receive subscription status, customer and subscription IDs, and related billing metadata. We do not store full card numbers on our servers.
• Technical data: IP address, device/browser type, cookies or local session tokens needed to keep you logged in, and basic server logs.

4. How we use information

• Create and secure your account
• Deliver chats, personas, openings, and continuity memory
• Personalize character replies using your You-form persona
• Process Premium subscriptions and invoices via Stripe
• Send transactional emails (for example account confirmation)
• Monitor reliability, abuse, and AI spending
• Improve characters, stories, and product experience
• Comply with law and enforce our Terms

5. AI processing

Character replies are generated by third-party AI providers (currently including Venice AI). Message content and prompt context needed for the reply may be sent to those providers to generate responses. Do not share information in chats that you are not comfortable sending to our infrastructure and AI vendors.

6. Where data is stored and who helps us

We use trusted processors to operate Ynturn. Key categories include:

• Supabase: authentication, database, and file storage (including private user avatars)
• Vercel: website hosting and application delivery
• Stripe: payments and subscription management
• Resend: transactional email delivery
• Venice AI: model inference for chat replies

These providers process data on our instructions and under their own security and privacy commitments. Data may be processed in the EU and/or other countries where these providers operate.

7. Public vs private content

• Character and story marketing pages are public product pages.
• Your chats are private by default and intended only for your account.
• User avatar uploads are stored privately and are not meant as a public gallery.

8. Cookies and sessions

We use essential cookies or similar session storage so you can stay logged in and use the product securely. We do not run a separate advertising cookie stack on Ynturn at this time. If that changes, we will update this policy.

9. Retention

We keep account, persona, conversation, and billing-related records while your account is active and for a reasonable period afterward as needed for security, backups, disputes, legal obligations, or legitimate business operations. You may request deletion of your account data as described below.

10. Your choices and rights

Depending on where you live (including the EU/EEA/UK), you may have rights to access, correct, delete, restrict, or export certain personal data, and to object to some processing. You can:

• Update your persona from the You page
• Manage or cancel Premium through Stripe Customer Portal
• Email legal@ynturn.com for access or deletion requests

We may need to verify your identity before fulfilling a request. Some data may be retained where legally required.

11. Security

We use industry-standard safeguards such as encrypted transport (HTTPS), access controls, and hashed passwords via our auth provider. No method of transmission or storage is 100% secure. Please use a strong unique password.

12. International users

If you access Ynturn from outside the country where our processors store data, you understand that your information may be transferred and processed across borders with appropriate protections where required.

13. Changes

We may update this Privacy Policy. The "Last updated" date at the top will change when we do. Continued use after an update means you accept the revised policy.

14. Contact

Privacy questions or requests: legal@ynturn.com

Website: https://www.ynturn.com